Understanding Windows 10 Autopilot with Intune

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What is Windows Autopilot?

Windows Autopilot is simply helping end business users and business IT to configure their devices smoothly with no or less human interfere. Windows Autopilot fills the technology gap between the IT and Devices. A decade ago only IT administrator could build each device with the help or technologies like SCCM but still required IT to monitor the progress and which burns lots of time and even sometime it frustrates end-user as well, who is waiting at lobby to get his/her laptop/desktop ready.

Windows Autopilot run automation which starts from OEM to End-user. Let me explain each area.

  1. OEM or Hardware vendor issues the corporate device details like serial number, global unique ID etc.
  2. IT upload that list into Intune/Endpoint Manager Portal and apply the policies, software application, etc according to business requirement.
  3. End-user received a machine and connect the machine into local/corporate network and then enter the credentials and then device automatically connects to Intune/Endpoint Manager Portal and get all the configuration done.
  4. If IT configured, system also displays the progress of the build to end-user and in case of any issues, system also reports it to Intune/Endpoint Manager Portal where IT can jump in and resolve the reported issues.

https://www.microsoft.com/en-us/videoplayer/embed/RE4C7G9?autoplay=false

The high-level Windows Polit workflow given below:

Process overview

Image Source: Microsoft

Apart from new system build, Autopilot also helps to recover the faulty system quickly. For example, a user complaining about the system errors where fresh profile creation required. Autopilot can enroll the device again and IT can just send very few required steps to end users.

In a nutshell Windows Autopilot is greatly benefiting to users and IT and helping people to gain more productivity than ever before

What are the requirements for Windows Autopilot?

Supported Operating System

  • Widows 10 v1703 or higher
  • Windows 10 Professional/Education/Workstation/Enterprise/Enterprise 2019 LTSC only

License Requirement

  • MS 365
    • Business Premium
    • F1/F3 Firstline Worker
    • Academics E3/E5
    • Enterprise Mobility + Security E3/E5
    • Intune for Education
    • AZ AD P1/P2 and Intune

Deployment Steps

  • Tune the Azure AD for Automatic enrollment.
  • Setup the company branding for better end-user experience.
  • Tune the Profiles in the Intune portal.
  • Add Device into Profile
  • Kick-Off End-point Autopilot

What are the capabilities of Windows Autopilot?

Windows Autopilot simplifies the deployment of a new Windows 10 system by removing the expense and complexity associated with custom images development, maintenance and loading. Windows Autopilot helps you to directly offer new Windows 10 apps to system users. The system begins in a business-friendly state with a few quick clicks, which significantly reduces the time needed for your users to start up and work on new devices.

Windows Autopilot not only greatly lowers costs for installing Windows 10 systems but also offers a fantastic experience to Non-IT users.

There are few known deployment modes those are listed below in scenario section.

Who all are the vendors support Autopilot Registration?

As per Microsoft Windows Autopilot documents mentions the names given below who supports the Autopilot and device registration to your tenant. In case of your vendor is not the list, you can still do it with self-upload option:

OEMs

  • Acer
  • Asus
  • Dell
  • Dynabook
  • Fujitsu
  • Getac
  • Hp
  • Lenovo
  • Nec
  • Panasonic
  • Microsoft Surface

Resellers

  • Aloctt Enterprises
  • Atea
  • BizTech Fusion
  • CDW
  • Data Integrity
  • Function 1
  • Ingram
  • Insight
  • Ldi Connect
  • Protected Trust
  • Shi
  • Synnex
  • Wca

What are the reference scenarios where Windows Autopilot is a best fit?

Windows Autopilot is greatly made for new devices but no doubt it does support old devices as well. Refer the image given below which given high level information of each area where Windows Autopilot fits amazingly:

Windows Autopilot User Driven Mode

Windows Autopilot user-driven mode is designed to turn new Windows 10 devices from their initial state, straight from the OEM, into a ready-to-use (Corporate IT) state without allowing IT workers to ever touch the computer. The method is designed to be simple, so that everyone can complete it, allowing devices to be shipped or delivered directly to end users with simple instructions.

Windows Autopilot Self Deploying

Windows Autopilot Self deployment is designed to build systems connected to Internet just build without end-user prompt and limited action required in case of system out of reach to the internet. What a great help to IT & end-user which just need few clicks from end-user to connect the system to local wi-fi network and rest the work will be taken care by Intune MDM Engine.

The Self-Deployment mode connects the endpoint to Azure Active Directory, enrols the device to Intune using Azure AD for automatic MDM registration and ensures all expected policy, applications, certificates, and network profiles are made available on the device, and leverages the entry status page until the device is fully provided.

Windows Autopilot Reset

Windows Autopilot Reset eliminates personal files, applications and configurations and reapplies the original configuration of a device, retaining its identity relationship to Azure AD and its maintenance link to Intune such that the device is ready for use. Windows Autopilot Reset takes the system back to business-ready status so that the next user can log in quickly and reliably and efficiently.

Some key Autopilot Reset capabilities are:

  • Configure as is regional settings, language and keyboard layout etc.
  • Wireless networking.
  • Application which exist before reset.
  • Azure AD DS membership and Intune Enrolment profile.

Windows Autopilot White Glove

Windows Autopilot for white glove deployment breaks the provisioning process. IT, suppliers, or OEMs handle the time-consuming portions. The end user merely completes some appropriate configurations and policies, then they can start using their app.

Microsoft Intune greatly support Windows 10 v1903 and later, white glove deployment features expand on current user-driven Windows Autopilot scenarios supporting both user-driven Azure Active Directory Join mode and user-driven Hybrid Azure Active Directory join scenarios.

Windows Autopilot Existing Devices

With Windows Autopilot, you can conveniently install the new Windows 10 update on your current computers. The software you need will be activated automatically. Your profile is synchronised, and you can start working immediately.

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2 COMMENTS

  1. Well Written and Helped me to understand the Intune Autopilot.

    Is there any way to enroll Windows 10 prior to 1703? Please suggest.

    • Hello Peter

      Thanks for the feedback.

      It is not officially supported and you need to bring machines at least to B1703 to get those Tuned with Intune.

      Hope I have filled your query.

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